Legal

Privacy

What we collect

We collect contact, delivery and order information needed to answer enquiries, take payment, deliver purchases, provide support and meet accounting or legal requirements.

How it is used

Order details are shared only with providers involved in payment and delivery, such as Razorpay and the selected courier platform. We do not collect card numbers, CVVs or UPI PINs.

Your choices

Marketing consent is separate from an order. Contact the grievance contact listed on this site to request correction or ask about eligible deletion of your information.

Optional shop insights

When enabled, anonymous shop insights stay off until you allow them in Privacy choices at the bottom of the page. They count product views, bag actions, checkout starts and WhatsApp clicks, with a broad source such as Instagram or direct. They contain no name, contact details, delivery PIN, order information, full URL or visitor identifier. Your browser’s Do Not Track or Global Privacy Control preference keeps them off.

You can turn insights off in Privacy choices at any time. Anonymous events expire after 90 days, stop appearing in reports, and are removed when insights are next recorded or reviewed. Payment and order records are separate from these optional counts.

Retention and grievance contact

We keep information only for as long as needed for orders, support, accounting, tax and legal obligations. For privacy or consumer grievances, contact Sandhya Rohit, Grievance Officer, at hello@abhayrohit.com. We aim to acknowledge a complaint within 48 hours and resolve it within one month.