Shopping help

Returns &
refunds

When something is wrong

If an item arrives damaged, defective, incorrect or materially different from its listing, contact us within 48 hours of delivery. Please keep the item, tags and packaging safe and share clear photographs so we can review the issue.

Requesting a return or cancellation

Request help with your order reference through our contact form, WhatsApp or email. We will issue a support reference and provide return instructions where a return is approved. Used, washed, altered or tag-removed sarees are not eligible for return. Change-of-mind returns are not accepted unless we have agreed otherwise in writing before dispatch.

Refunds

For an approved cancellation before dispatch, or an approved return, the refund is initiated to the original payment method within 7 working days after approval. Your bank or payment provider may take additional time to show the credit.

Cancellation requests are accepted before dispatch. We do not charge a cancellation fee where we cancel an order ourselves.

Contact: WhatsApp or hello@abhayrohit.com.